Solutions


Data Protection

The increasing demand for data protection and recovery, coupled with the increasing demands placed on the systems that provide them, is currently posing real problems for many organisations. Growing data needs to be retained without affecting service, back-up needs to be faster but less obtrusive, and data recovery needs to be quick and efficient.

Oakland provide this service with in-house data servers where we manage clients’ data securely and real-time. This data is immediately available to the client for recovery.

E-mail Integration

Our technical staff have a very good understanding of e-mail technology in terms of implementation and integration with products. As a solution provider we regularly provide assistant to our clients with e-mail technology.

Configuring Mobile phones, PDA and hand-held devices to receive and send e-mails is part of our service. We have the experience of installing and configuring Blackberry Business Server. We have the experience of configuring mobile devices to work with Blackberry Servers or Microsoft Exchange.


Disaster Recovery

For some of our clients, business uptime is very crucial. System recovery in the event of fire, thief or system failures could cause business disruption for a long period . We provide secured server holding space, which is backed up with Internet connectivity and power supply. The client’s server is then configured to replicated their critical in-house server with data being synchronized in real-time.

Should the client’s server fail over a certain period, we would deliver and install their off-site server to reduce the downtime.


Application Customisation

Some of our clients have “off-the self” and 3rd party applications where they need to carry out some customizations to meet the business module.We have the skills and experience to understand business processes and where the client could improve immediate needs and long term growth.

For example: we have installed, configured and customised Sage Line 50 and various CRM products to meet the client’s needs. We have also then provided basic application operations training.